Shipping policy
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
Estimated delivery times:
• Australia: 3–7 business days
• International: 7–14 business days
Delivery times may vary depending on location, courier services, and seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.
Tracking Orders
Once your order has shipped, you will receive a tracking number via email so you can follow your package.
Shipping Delays
While we aim to deliver orders within the estimated timeframes, shipping delays may occur due to circumstances outside our control.
PURSUANCE is not responsible for delays caused by shipping carriers, customs, or external factors.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears lost during shipping, please contact us at:
pursuanceofficial@gmail.com
We will do our best to assist you.